After a Fire – What To Do

4/30/2019 (Permalink)

A home or business fire can be absolutely devastating. SERVPRO of West Covina is here any time of day or night to help. No doubt with many mixed emotions you will have to make some important decisions, some sooner than later. Here are the very first few things you will want to know and prioritize after everyone is safely evacuated and the fire is extinguished.

1. Get to a safe zone and call 911

Safety of you and your family is of prime concern. Get everyone to a safe area away from the fire before calling 911. If you do not have a cell phone consider going to a neighbor to make the call.  Remaining outside of fire damaged areas until the authorities give clearance for re-entry is important in preventing injury.

2. Call your insurance agent ASAP

Notify your insurance agent of the damage as soon as possible. Your insurance agent has your best interest in mind. He values your patronage and will work hard to assist during this difficult time.

3. Ask about reputable restoration companies

SERVPRO of West Covina works with all major insurance companies and has built solid relationships within the community to be of help when disasters arise. We care about each customer and work hard to earn your trust. SERVPRO will help to secure and stabilize the premises by boarding up doors and windows to keep the elements including possible looters out. SERVPRO will next start the cleanup process by removing the smoke, soot and the charred smell. No need to tackle this loss alone, let the professionals help, that’s exactly what we are here for.

FEMA has an after fire checklist pdf that has useful information such as reminding you to start saving all receipts for all money spent related to the fire.